Privacy Policy

Last updated: May 14, 2026

At Wazamba, we are committed to protecting your privacy and personal information in accordance with Canadian privacy laws, including PIPEDA. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online casino and betting services.

Information We Collect

We collect personal information such as your name, email address, date of birth, and payment details when you register an account or make deposits. We also gather usage data including your IP address, device information, browsing history, and gaming activity to improve our services. Additionally, we may collect identity verification documents to comply with Canadian anti-money laundering regulations. This information helps us provide secure and personalized gaming experiences.

How We Use Your Information

We use your personal information to create and manage your account, process deposits and withdrawals, and verify your identity. Your data enables us to personalize your gaming experience, send promotional offers (with your consent), and prevent fraud. We also analyze usage data to improve our platform, ensure regulatory compliance, and provide customer support. All uses align with PIPEDA principles of consent and purpose limitation.

Information Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers such as payment processors and hosting companies under strict confidentiality agreements. Disclosure occurs only when required by Canadian law, regulatory authorities, or to protect our legal rights.

Data Security

We implement robust security measures including SSL encryption, firewalls, and secure servers to protect your personal information from unauthorized access. Access to your data is restricted to authorized personnel only and protected by multi-factor authentication. We regularly audit our systems and follow industry best practices to safeguard against data breaches. In the event of a breach, we will notify affected users as required by Canadian law.

Your Rights

Under PIPEDA and applicable Canadian privacy laws, you have the right to access, correct, or delete your personal information by contacting us. You may withdraw consent for data processing, request data portability, or object to certain uses. We will respond to your requests within 30 days without undue delay. For Quebec residents, additional rights under Law 25 may apply.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyze user behavior, and personalize content. You can manage cookie preferences through your browser settings or our cookie consent tool. Our Cookie Policy provides full details on types and purposes.

Contact Us

For privacy concerns or to exercise your rights, please contact our Data Protection Officer. We aim to respond within 30 days.